Three Leaf Concepts

General Manger

2013 - 2015

Achieved a combined net revenue of over $4m by effectively managing daily operations of two fine dining establishments, Aji Latin American and Leaf Vegetarian restaurants.
Successfully oversaw Accounts Payable/Receivable and Payroll Departments, ensuring timely and accurate financial management, resulting in 100% accuracy in financial reporting and compliance with regulatory requirements.
Introduced and executed effective training methods and regimen, enhancing employee performance and maintaining a high level of service quality for both restaurants, resulting in a 20% increase in customer satisfaction scores.
Established and implemented standard operating procedures (SOPs) for inventory management, resulting in a 15% reduction in food waste and a 10% reduction in inventory holding costs.
Developed and implemented a cost control system, leading to a 5% decrease in food and beverage costs, and a 3% decrease in labor costs, increasing the net profit margin by 8%.
Streamlined the ordering and invoicing process, resulting in a 25% reduction in vendor lead time and a 30% reduction in order processing time.
Spearheaded the launch of a beverage program and social-marketing campaign, resulting in a 10% increase in revenue for Aji Latin American restaurant and a 15% increase in revenue for Leaf Vegetarian restaurant.

Professional Experience